- Mon - Wed 9:00 AM - 5:00 PM | Thur - Fri 9:00 AM - 7:00 PM | Pathology Mon-Fri 9:00 AM - 1:00 PM | Sat - Sun Closed
About Us
Our Mission
At Karingal Hub Doctors our mission is to provide the best, most comprehensive care to our patients.
We aim to be the best destination for healthcare and are building a leading medical practice to provide holistic care by partnering with doctors who share our vision.
Privacy
Your medical record is a confidential document. It is the policy of this practice to always maintain the security of personal health information and to ensure that this information is only available to authorised staff. We abide by the Australian Privacy Principles available at www.oaic.gov.au/privacy/australian-privacy-principles. Questions about privacy and our privacy policy may be discussed with our staff or your doctor. If you remain dissatisfied, you may contact the Australian Information Commissioner on 1300 363 992.
Our Fees
From the 1st October, 2023 Karingal Hub Doctors became a mixed-billing practice. Most consultations are time-based and will incur private fees for patients who are not eligible under the bulk-billing criteria with a small gap fee. Fees are payable at the time of consultation by cash, credit card or EFTPOS. Our practice is equipped with TYRO and Medicare On-Line. These systems enable the clinic to directly register your receipt for Medicare refunds.
BulkBilling is available for eligible patients on Doctors discretion. Discounted fees may apply:
- Children under 16 years of age
- Commonwealth Concession Card holders
- DVA Gold Card holders
- Health Care Card holders
- Pensioner Concession Card holders
| Services | Fee | Rebate | Gap Fee |
|---|---|---|---|
| Level B – Standard Consultation | $78.00 | $41.20 | $36.80 |
| Level C – Long Consultation | $115.20 | $79.70 | $35.50 |
| Level D – Prolonged Consultation | $150.00 | $117.40 | $32.60 |
| Healthcare Card Holders; DVA and pensioners | Bulk-billed | $0.00 | $0.00 |
| Children under 16 years old | Bulk-billed | $0.00 | $0.00 |
| Private | Fee | Rebate | Out of Pocket |
|---|---|---|---|
| Item 23 | $81.40 | $41.40 | $40.00 |
| Item 36 | $120.10 | $80.10 | $40.00 |
| Item 44 | $158.00 | $118.00 | $40.00 |
| Discounted | Fee | Rebate | Out of Pocket |
|---|---|---|---|
| Item 23 | $69.40 | $41.40 | $28.00 |
| Item 36 | $105.10 | $80.10 | $25.00 |
| Item 44 | $140.00 | $118.00 | $22.00 |
*Fees subject to change at any time without notice.
*After hours or weekends may not be bulk billed.
*All Workcover and TAC patients must pay on the day until their insurer provides a claim number to the practice.
*Other out-of-pocket fees might be applicable to:
- Home visits
- Discount home visits (for pensioners only)
- Immunisation/Vaccines
- Drive Medical Assessment (Taxi/Uber/Diabetic/Racing)
- IV medicine management
- Travel Medicine
- Procedures
- Reports
- Pre-employment medical
- Skin Treatment
- Antenatal visits
- Urine Drug screening
- Allied Health and Pathology services
- Lost/Misplaced/Repeat prescriptions & referrals
- Transfer of History
Cancellation Policy:
Any appointments cancelled within 2 hours of the booked appointment schedule or non-attendance of appointment, will attract a $20.00 cancellation fee to be paid on the day or the following visit.
Reminder System
Our practice is committed to preventative care. As part of this commitment, you will receive reminders for services. Our medical software sends out automatic reminder text messages to mobiles the day before your appointment. We will seek your permission for you to be included on our reminder systems. If you do not wish to receive any of these messages, please let our staff know.
Our Partners
Please let our reception know if you hold an OSHC/OVC membership
