About Us

Our Mission

At Karingal Hub Doctors our mission is to provide the best, most comprehensive care to our patients.

We aim to be the best destination for healthcare and are building a leading medical practice to provide holistic care by partnering with doctors who share our vision.

Privacy

Your medical record is a confidential document. It is the policy of this practice to always maintain the security of personal health information and to ensure that this information is only available to authorised staff. We abide by the Australian Privacy Principles available at www.oaic.gov.au/privacy/australian-privacy-principles. Questions about privacy and our privacy policy may be discussed with our staff or your doctor. If you remain dissatisfied, you may contact the Australian Information Commissioner on 1300 363 992.

Our Fees

We are a bulk billing practice to patients holding a valid Medicare card. Some services are excluded and an out-of-pocket expense will apply. Fees will vary depending on the service. Payment is required at the time of consultation. We accept cash, credit card and EFTPOS payments.

Additional Fees

Some of the services excluded from bulk billing include:

  • WorkCover
  • RHCA Medicare cardholders
  • Specialist consultations *
  • Allied health services *
  • Surgical Procedures
  • Pap smears
  • Pre-employment medical assessments
  • Driver assessment form
  • Medical reports
  • Skin cancer checks
  • New patients who do not have a Medicare card.

* The fees will vary depending on the complexity of the service and procedure required.

Reminder System

Our practice is committed to preventative care. As part of this commitment, you will receive reminders for services. Our medical software sends out automatic reminder text messages to mobiles the day before your appointment. We will seek your permission for you to be included on our reminder systems. If you do not wish to receive any of these messages, please let our staff know.

Our Partners

Please let our reception know if you hold an OSHC/OVC membership

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